How to Fix the Unable to Complete Version Check Error in FFXIV
How to Fix the Unable to Complete Version Check Error in FFXIV , Final Fantasy XIV (FFXIV) is one of the most popular MMORPGs out there, with millions of players worldwide. But like any online game, it isn’t without its issues.
One problem that’s been causing frustration among players is the “Unable to Complete Version Check” error.This error typically prevents players from logging into the game, leaving them searching for a solution.
Table of Contents
Unable to Complete Version Check Error in FFXIV: Understanding the Error
What is the “Unable to Complete Version Check” Error?
The “Unable to Complete Version Check” error occurs when the game client fails to verify the current version of the game against the server’s version. This check is crucial for ensuring that players are running the correct and most up-to-date version of the game before connecting to the servers. If the client cannot complete this check, it prevents the game from launching properly.
Why This Error Occurs in FFXIV
This error can happen for various reasons, and it’s important to understand why it occurs to effectively troubleshoot the problem. The most common causes include internet connection issues, problems on the server side, or issues with the game installation on your computer.
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Common Scenarios When This Error Happens
Players may encounter this error during regular gameplay sessions, after a game update, or even when trying to log in after a long break. It’s not always clear why it happens, which can make troubleshooting a bit of a challenge.
Unable to Complete Version Check Error in FFXIV: Common Causes of the Error
Internet Connection Issues
Unstable or Slow Internet
One of the most common reasons for the “Unable to Complete Version Check” error is an unstable or slow internet connection. Since the game needs to communicate with the servers to verify the version, any hiccup in your connection can lead to this issue.
Firewall or Antivirus Interference
Sometimes, your firewall or antivirus software might mistakenly block the game’s connection to the server, resulting in the version check failing.
Unable to Complete Version Check Error in FFXIV: Server-Side Issues
Server Maintenance or Downtime
FFXIV servers occasionally go down for maintenance or experience downtime, especially around patch days. If you try to log in during this time, you might encounter the version check error.
Regional Server Issues
If you’re trying to connect to a regional server that’s experiencing issues, you might get this error. This can happen due to high traffic, especially in highly populated regions.
Client-Side Issues
Outdated Game Files
If your game files are outdated or not updated correctly, the version check may fail, preventing you from accessing the game.
Corrupt Installation or Files
Corrupt game files or a problematic installation can also lead to this issue. Even a small glitch in the installation process can cause the version check to fail.
DNS Settings Problems
DNS (Domain Name System) settings can sometimes interfere with the game’s ability to connect to the server. If your DNS settings are not optimal, it might result in this error.
Preliminary Checks
Check Internet Connection
Before diving into more complex solutions, start by checking your internet connection. Ensure that your connection is stable and has enough bandwidth for online gaming.
Verify Server Status
Always check the server status when you encounter this error. You can do this through FFXIV’s official website or social media channels. If the servers are down, you may just need to wait until they’re back up.
Restart the Game and System
A simple restart can sometimes solve the problem. Close the game, restart your computer, and then try launching FFXIV again.
Disable Firewall and Antivirus Temporarily
If your firewall or antivirus is causing the issue, temporarily disabling it might help. Just remember to re-enable it after you’ve checked if the game works.
Unable to Complete Version Check Error in FFXIV: Detailed Fixes
Fixing Internet Connection Issues
Reset Your Router
If your internet connection is the issue, try resetting your router. Unplug it, wait for a minute, and then plug it back in. This can often fix connection problems.
Switch to a Wired Connection
If you’re using Wi-Fi, consider switching to a wired connection. Wired connections are more stable and less prone to interference, which could help resolve the issue.
Test Your Internet Speed
Slow internet speeds can also cause this error. Run a speed test to ensure that your connection is fast enough for online gaming. If it’s not, consider upgrading your internet plan or contacting your ISP for support.
Dealing with Firewall and Antivirus
Add FFXIV to Exceptions List
To prevent your firewall or antivirus from blocking FFXIV, add the game to the exceptions list. This allows the game to communicate freely with the servers without interference.
Temporarily Disable Security Software
If adding the game to the exceptions list doesn’t work, try disabling your firewall or antivirus software temporarily while you attempt to launch the game.
Checking Server Status
Use Official Channels to Verify Server Status
Before trying more technical fixes, check the official FFXIV channels to see if the servers are down for maintenance. This will save you time and effort if the problem is on their end.
Consider Time Zones for Regional Servers
Sometimes, the server you’re trying to connect to might be down due to regional maintenance. Keep in mind the time zones of the server’s location, especially if you’re playing on a server that’s not in your region.
Updating or Reinstalling the Game
Check for Game Updates
Make sure your game is up-to-date. If you’re missing a patch or update, the version check will fail. Update the game through your client or platform to ensure you’re running the latest version.
Reinstall the Game
If the issue persists, consider reinstalling FFXIV. This can resolve problems caused by corrupt files or a faulty installation. Be sure to back up any important data before doing this.
Verify Integrity of Game Files (Steam Users)
If you’re playing FFXIV on Steam, you can use the platform’s built-in tool to verify the integrity of the game files. This will check for any missing or corrupt files and replace them automatically.
Adjusting DNS Settings
Change DNS to Google DNS
Changing your DNS settings to Google DNS can sometimes resolve connectivity issues. Google DNS is faster and more reliable, which might help with the version check.
Flush DNS Cache
Flushing your DNS cache can also help if the issue is related to your DNS settings. This clears out old data that might be causing the problem.
Unable to Complete Version Check Error in FFXIV: Advanced Solutions
Modifying Hosts File
If all else fails, you might need to modify your computer’s hosts file. This is an advanced fix and should only be attempted if you’re comfortable making changes to system files. It involves adding specific IP addresses to the hosts file to force the game to connect to the correct server.
Using a VPN
Sometimes, using a VPN can help bypass regional issues or connectivity problems. A VPN routes your connection through a different server, which might resolve the version check error.
Contacting Support
If none of these fixes work, it might be time to contact FFXIV’s support team. They can provide additional assistance and help you troubleshoot the issue further.
How to Fix the Unable to Complete Version Check Error in FFXIV – Conclusion
The “Unable to Complete Version Check” error in FFXIV can be frustrating, but it’s not insurmountable. By following the steps outlined in this article, you should be able to resolve the issue and get back to enjoying the game.
Remember to start with the basic checks, like verifying your internet connection and server status, before moving on to more advanced solutions.
How to Fix the Unable to Complete Version Check Error in FFXIV – FAQs
What should I do if none of these fixes work?
If none of these fixes work, contact FFXIV’s support team for further assistance. They may have additional solutions specific to your situation.
Is this error common in FFXIV?
Yes, this error is relatively common, especially after updates or during server maintenance. However, it’s usually easy to fix.
How long does it usually take to fix this error?
The time it takes to fix this error depends on the cause. Basic fixes like restarting your router or game can take just a few minutes, while more advanced solutions might take longer.
Can using a VPN solve the problem?
Yes, in some cases, using a VPN can help resolve the issue by bypassing regional server problems or connectivity issues.
Will reinstalling the game delete my saved progress?
No, reinstalling the game won’t delete your saved progress. Your progress is stored on the game’s servers, so it will be safe even if you reinstall the game.
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